ICO 99.999% Uptime
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Customer Testimonial

Matt Crombie – Idrawfast
“You guys are a refreshing change from other companies we have dealt with in the past. Everything has been done quickly. Pleasure dealing with all of you there & would definitely recommend you.”

ICO Virtual Dedicated Servers are the serious alternative to ‘premier’ shared hosting plans. Read more...

Imagine if your server room no longer existed. Imagine not having to reboot your servers and have your staff log-off, shut down and stop working until the server was back up and running again. Imagine the power that you would save by reducing the need to run the air conditioning quite so much. Read more...

Red Hat Linux Hosting

With our team of Red Hat Certified Engineers and Red Hat Certified Technicians, ICO provides 24x7 expert support for your ICO virtual dedicated server. Read more...
Home › Guarantees › SLAs

Our SLAs

We take your hosting seriously. That's why our SLA’s below are in writing, in plain English and easy to find. Just like every statement we make and price we publish on our website. We believe in total transparency.

  • 99.999% proven uptime Network Guarantee
  • 4 hour Hardware Replacement 24x7
  • Guaranteed Rebuild Support if required
  • No-charge unlimited engineer-supported hard reboots
Please select a link below to view the Terms and Conditions, Acceptable Use Policy or the Microsoft Software Terms and Conditions:
 
 
 
 
 
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