About Us
ICO provides only one kind of hosting. High uptime, cost-effective solutions that meet the serious hosting needs of developers and business.
Our range begins with Virtual Dedicated Servers, which offer all the benefits of a dedicated server at a very competitive price.
We also provide dedicated rack servers and load-balanced multi-server solutions for applications where processing requirements are higher.
Every solution that we provide is uniquely tailored to the specific needs of our clients. Technically, each ICO solution is highly redundant and are all designed to increase business efficiency and profitability.
Our hosting philosophy can be described in one word. Uptime.
We have a large range of unique worry-free solutions that provide near 100% uptime (and peace of mind).
We provide our clients with what they need. Not too much, not too little. Then we help them grow as and when it is required. Our clients are never "locked away" into inadequate or outdated technology.
ICO hosting solutions are guaranteed to offer the highest flexibility and performance in the most cost-effective way possible. We take your hosting seriously and openly publish our guarantees.
We are highly motivated to help our clients succeed because it is only with their success that their hosting needs become more complex.
As a result, we go to great lengths to ensure that when they are small, they get the most cost-efficient and effective solutions possible on their budget.
When they grow bigger, we ensure that they can meet the needs and requirements of their expanded client base.
In between we fix the problems that they don't have the resources to fix and we provide them with fully supported platforms.
But please don't mistake this for altruism. It is simply good sense. It is ten times harder to get a new client than it is to keep the one you've got. And unsuccessful clients mean an unsuccessful hosting company.
So it is a simple formula: we do the best we can to keep our clients and ensure that we are playing our part in their success.
Here are a few reasons why we might be the kind of people that you might like to have on your side:
- We have been in the hosting business since 1997.
- We take your hosting very seriously.
- We understand our obligations to you.
- We have a wealth of experience.
- We offer the best advice we can, with no bias.
- We value our reputation like gold and we'll never put it in danger.
- We give freely of our time.
- We're always there for you, round the clock.
- We are pleased to provide an answer, no matter how trivial the question.
- We are a true partner and you can count on us, 100%.
Experts
Expert. That's an intimidating definition.
And we're the first to admit that we can't always meet all the expectations that go along with it.
But that's our goal, and here's why we think we're closer than most.
- We always do one thing at a time. So our focus and our expertise are concentrated in one area.
- We're now in our eleventh year of hosting Windows applications. During that time we've done a bit of internal software development too. We understand code and application issues.
- More recently we have launched our Red Hat Linux hosting with the same goals that we've always held for our Windows hosting.
- Our support engineers are university degree qualified and post-grad certified. Our training and certification program is ongoing.
- Our business is not a hodge-podge of every crazy idea that we think we can make a buck out of.
- Our days are not filled with answering queries about our broadband network, Grandma's missing e-mail, creating a first web store, design, SSL, domain sales or any other distractions.
- We purposely do not do shared hosting because it is a different business. Most shared hosting clients do not have high expectations or needs.
- We have a very high engineer-to-client ratio that means that we are almost always instantly available, on the phone, to provide intelligent solutions for our clients.
- In summary, we don't think it is possible to be an expert without focus...and we don't think it is possible to provide a quality product trying to be all things to all people.
